Appointments & Fees
Appointments are available on teleheath and in person. They are highly recommended and given priority. Provisions are made for urgent appointments and young children so please call to talk to our receptionists on 9499 9999. Walk ins are subject to availability but please do not walk in if you are suffering from respiratory symptoms. Please call to book a telehealth appointment. In other cases please check with our receptionists who will help you.
We are a mixed billing practice. Fees are payable after consultation and Medicare rebate processed on the spot. Please register bank details with Medicare on 132011 or MyGov signon, or bring your bankcard for refund.
Children 12 years and under, Pension, HCC Holders and VA Gold Card Holders are bulk billed on weekdays and discounted on weekends. Under telehealth, eligible groups are bulk billed. If you have a Chronic Disease, if eligible, care plan reviews are bulk billed and most nurses consultations (including childhood vaccinations). Procedures, private vaccines, certain diagnostics and advanced supplies will attract extra fees.
Our Registered Nurses are able to take appointments for established patients of the practice. Their services are mostly bulk billed which include:
- Childhood Immunisations
- Baby weigh in
- Flu, Pertussis, Pneumococcal, Zostavax (shingles) Vaccinations
- Wound Dressing
- Blood Pressure (BP) Monitoring
- INR Blood Test
- 2nd and 3rd Travel Vaccinations
- Chronic Disease Care Plan and Management
- Diabetes, Asthma and Allergy Education
- 45 or >75 Years Health Assessments
A minimum of 3 hours notice is appreciated for any cancellations. If there are exceptional circumstances, please contact us as soon as possible. While we don't charge a cancellation fee, your co-operation is important for us to run an efficient service for our community. Often, your appointment can be given to someone who needs it.
We value all comments and feedback about the practice which are kept strictly confidential. Please write to the Practice Manager, fill out a feedback form at reception or suggestion box or email us at firstname.lastname@example.org in the first instance. Further information can be found at Health Care Complaints Commission or call 1800 043 159.